The MJSA Webinar Series

The MJSA webinar series covers a range of technical and business topics, from the latest jewelry-making technologies to such business basics as pricing and strategic planning. They’re hosted by Andrea Hill, the CEO of Hill Management Group and MJSA’s webinar coordinator.

Webinars are free of charge to MJSA Premier members and only $15 for Associate members. $50 each for nonmembers.

2022 Lineup

Some of these webinars are in the past, and are available as replays to MJSA members.

Help Wanted: Best Practices for Recruiting & Hiring

Thursday, Jan. 6, 1 p.m. EST

Recruiting and hiring have long been a challenge in the jewelry industry, and in this age of the Great Resignation, the stakes are higher than ever. Join Andrea Hill, author of The How-to-Hire Handbook for Small Business Owners, for a discussion about hiring and recruiting methods that work.

How to Create a Business Culture that Delivers Results

Thursday, Jan. 20, 1 p.m. EST

Your business has a culture. It may not be intentional ... it may not be the one you want ... but it has one. And business culture influences everything from employee success and retention to brand strength and business value. Join us for a discussion about what makes a culture strong, and how you can strengthen the culture in your business.

Buying & Selling Lab-Grown: What Jewelers Need to Know

Thurday, Feb. 3, 1 p.m. EST

Consumer interest in lab-grown diamonds continues to grow as both physical and online retailers include them in bridal and fashion offerings. Join in for this panel discussion about the state of lab-grown diamond supply and pricing, and how to best incorporate them into your product line.

Connecting with Consumers: Best Way to Make an Impact

Thursday, Feb. 17, 1 p.m. EST

To say everything changed with the pandemic is an understatement. Consumer behaviors changed to accommodate the shutdowns, but when life started returning to normal, they didn't snap back to what they had been before. Join us for a discussion about what you must do to connect with consumers post-pandemic.

Forecasting Design Trends

Thursday, March 3, 1 p.m. EST

Staying on top of rapidly changing fashion trends is a full-time job, and most of the time, there's value in staying off the trend roller-coaster. But when you can anticipate a big trend and prepare for it, there's money to be made. Join us for this panel presentation on how to track and anticipate the next big looks.

Bank On It, Part I: Preparing for a Loan

Thursday, March 17, 1 p.m. EST

Long before you step into your banker's office to request a loan, there's work to be done. In this webinar, you'll get advice directly from a commercial loan officer about how to prepare your thoughts, your financial records, and your expectations. Increase your chances of getting approved by being prepared!

Industry Update: Initiatives in Responsible Sourcing

Thursday, April 7, 1 p.m. EST

How is the jewelry industry progressing in the areas of responsible practices and supply chains? Learn about new initiatives, progress, and continuing challenges in our efforts to make jewelry beautiful from the beginning of the supply chain to the end of its journey.

Image of man wearing a suit and looking vey worried while crossing his finger. Image has a banner promoting the Ethical Marketing webinar on April 21.

Principles & Practices of Ethical Marketing

What does it mean to be an ethical marketer? How can you evaluate your current practices and what goals should you set for improvement? Learn the six core principles of ethical marketing and how to elevate your marketing practices to create greater customer trust and relationship value.

Beyond 5S: Lean Manufacturing Principles You Can Implement Now

Thursday, May 5, 1 p.m. EST

Lean Manufacturing is not just for large production operations. It's principles can be readily applied to small business production, operations, and administration. In this webinar you'll learn several Lean Manufacturing principles you can apply to your business today to reduce costs and improve quality.

Confessions of the Successful: The Worst Mistake I Ever Made

Thursday, May 19, 1 p.m. EST

The only thing good about big mistakes is how incredibly instructive they can be. Join us for a (brave) panel of business experts who are willing to share their biggest mistakes, what they learned from them, and how they learned to laugh about them (eventually).

When Your Muse is Hiding: 10 Tips for Getting Inspired

Thursday, June 2, 1 p.m. EST

Getting caught up in the tasks and problem-solving of the day-to-day can leave one so uninspired. This interferes with being the creative entrepreneur you need to be,  and also leaves you drained of energy and joy. How do you turn the font of inspiration back on? Join us for 10 helpful tips for finding your muse and reigniting your passion.

Software Steroids: Powering Up Your Business

Thursday, June 23, 1 p.m. EST

What do you need in your tech stack? Gone (long gone) are the days when a business even tried to do everything with one basic software package. Today there are software solutions for every business problem — and these solutions are readily affordable and easy to use. Save time, automate mundane tasks, and focus on what's important by assembling and using the right set of software tools for your business.

Why Metallurgy Matters: Making Metal Behave

Thursday, July 14, 1 p.m. EST

The most successful jewelers are metal whisperers. They understand how various metals behave, which alloys to use for which purposes, and how specific metals will work (or not) with particularly challenging designs. Join the MJSA metallurgy experts for a fascinating discussion that will increase your working knowledge of metallurgy.

Supply Chain Insights: What Retailers Want from Suppliers

Thursday, August 4, 1 p.m. EST

One of the great insights of the 2020s is the importance of strong, stable, mutually beneficial, flexible supplier relationships. In this panel discussion, retailers share insights about what they most need and want from their supply partners.

Summer Madness, Holiday Cheer: 50 Tips for a Successful Year-End

Thursday, August 18, 1 p.m. EST

Your mind may be on sun and sand, but it's already time to turn your attention to gearing up for a strong fourth quarter. Join us for a rousing session of 1-tip-per-minute — 50 tips in all! — to make your holiday season as profitable as can be.

What is Going On in the American Jewelry Design Movement?

Thursday, Sept. 8, 1 p.m. EST

The American jewelry design movement is filled with outsized talent, beloved characters, and brilliant success stories. In this webinar, we pause to look at where the American Jewelry Design movement is now, and what we think the future of American Jewelry Design will be.

Disrupting Ourselves: Upending Everything to Get Ahead

Thursday, Sept. 22, 1 p.m. EST

What do you feel when you hear the word disruption? Fear? Energy? Your reaction likely mirrors your feelings about "change." It's not a question of if change will occur, but when. Would you like to be the driver of that change or the victim of it? In this session we'll talk about being your own disruptor, and how that gives you more control and power to shape the future you want.

Business Ratio Clinic: Are All Your Numbers Working for You?

Thursday, Oct. 6, 1 p.m. EST

Have you ever looked at a positive profit & loss statement but still felt strapped for cash? Your business must perform well on multiple fronts to deliver the long-term value you need. In this highly informative session we'll review key business ratios that you can run (quite easily!) to assess your overall business health, and the types of improvements you can make to improve each ratio.

Troubleshooting Tips: Smoothing Out Production

Thursday, Oct. 20, 1 p.m. EST

One of the surest signs of growing pains is trouble in the production process. In this webinar we'll share both tried and true and novel techniques for improving your production efficiency and quality.

Jewelers' Favorite Tools—and Why They Love Them

Thursday, Nov. 10, 1 p.m. EST

When Marshall McLuhan said, "We shape our tools, and thereafter our tools shape us," he was talking about media. But the same could be said of the tools we use as jewelers. Join us for an exciting session of exploring tools both old and new, complex and simple, and how specific tools can influence not only how we work, but what we decide to create.

The Absolutely Amazing Jewelry Episode: Critics Weigh In On Great Design

Thursday, Dec. 8, 1 p.m. EST

What is a great jewelry design, and how can we understand and interpret jewelry design beyond personal aesthetics? In this episode, some of the best thinkers and practitioners of jewelry design weigh in on the elements of excellent design, from concept through creation.


2022 To-Dos: Strategies for Success

Thursday, Dec. 9, 1p.m. EST

Join Andrea Hill as she shows how to develop strategies that will have you happy, hearty, and profitable come December 2022. From forecasting trends and anticipating (and overcoming) challenges to deciding on the best investments in equipment, materials, and staffing, she'll provide a ready-to-use roadmap that will set you on the path toward success.

Join MJSA and Save

If you only attend six (6) of the twenty-two (22) webinars offered in 2022, that would pay for the cost of a Premiere Associate MJSA Membership. And your Premiere MJSA Membership comes with far more benefits than just these webinars.

To learn more about how to become an MJSA member, call 1-800-444-MJSA (6572), ext. 3020, or click here.

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